Cookie Policy

Last updated on October 15, 2023

This Cookie Policy explains how St. Catherine's Healthcare uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Why We Use Cookies

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties.

Analytics (PostHog)

We use PostHog, a privacy-focused analytics provider, to help us understand how our site is being used. PostHog uses cookies to collect non-personal information such as:

  • Pages visited and time spent on pages
  • Type of device and browser used
  • Referring website addresses

This data is aggregated and anonymized. We use it solely to identify performance issues and improve the patient experience. We do not use this data to profile you individually or for advertising purposes.

Your Cookie Controls

You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.

As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

Updates to This Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Frequently asked
questions

Have a different question? Contact our team directly.

We don't rely on random staffing. Every caregiver is police-vetted, rigorously trained in our specific 'St. Catherine's Method' of compassionate support, and supervised by senior matrons. We also conduct weekly family feedback sessions to ensure your expectations aren't just met, but exceeded.

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