General terms and conditions
of use

Last updated on April 25, 2023

Welcome to St. Catherine's Healthcare. Your access to our platform and medical resources is governed by the following terms. By engaging with our digital services, you acknowledge and accept these terms.

1. Acceptance of Terms

Your use of the St. Catherine's Healthcare platform signifies your full acceptance of and compliance with these terms. By continuing, you affirm that you have read and understood these conditions in their entirety.

2. Registration and Account Security

To access certain clinical features or booking systems, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process.

You are responsible for safeguarding your password and for all activities that occur under your account. You agree to immediately notify St. Catherine's Healthcare of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with the above.

3. Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding data collection and protection.

4. Restrictions

Users are strictly prohibited from utilizing the platform for any unlawful activities. You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

5. User Content & Conduct

You are solely responsible for the accuracy and integrity of all information you provide through the St. Catherine's Healthcare portal. We do not assume liability for user-submitted data and remind patients that providing accurate health information is essential for safe and effective clinical care.

6. Limitation of Liability

St. Catherine's Healthcare shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of, or inability to access, our digital platform and services, including technical interruptions or data loss beyond our reasonable control.

7. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services following any changes indicates your acceptance of the new terms.

Frequently asked
questions

Have a different question? Contact our team directly.

We don't rely on random staffing. Every caregiver is police-vetted, rigorously trained in our specific 'St. Catherine's Method' of compassionate support, and supervised by senior matrons. We also conduct weekly family feedback sessions to ensure your expectations aren't just met, but exceeded.

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